Privacy Policy

1. Information We Collect

We may collect personal information from clients, including but not limited to:

• Name
• Phone number
• Email address
• Appointment details
• Medical history relevant to aesthetic treatments
• Photographs (such as before-and-after treatment photos, only with consent)

2. How We Use Your Information

• The information collected may be used for the following purposes:
• Booking and managing appointments
• Conducting consultations and providing aesthetic treatments
• Maintaining client records and treatment documentation
• Communicating with clients about appointments, follow-ups, or services
• Ensuring safe and appropriate treatment planning
• We may also use your contact information to send promotional emails or SMS about our services, appointment reminders, or special offers. You can opt out of marketing messages at any time by following the unsubscribe instructions in our emails, replying “STOP” to texts, or contacting us directly.

3. Protection of Personal Information

All personal information is kept confidential and stored securely. We take reasonable precautions to protect your information from loss, misuse, or unauthorized access.

Our website may use cookies and similar technologies, including third-party tools such as Google Analytics and Meta Pixel, for analytics, advertising, and improving our services. You can manage or disable cookies through your browser settings.

4. Sharing of Information

Your personal information will not be sold, rented, or shared with third parties without your consent, except when required by law or when necessary for professional documentation and healthcare standards.

5. Client Rights

Clients have the right to request access to their personal information or request corrections if information is inaccurate or incomplete.

6. Consent

By providing your personal information and receiving services, you consent to the collection and use of your information as described in this privacy policy.

For lead forms or online submissions: By submitting your information, you agree to be contacted by Nurse Mandi Aesthetics by phone, text, or email regarding your inquiry, appointment, and related services. Standard message and data rates may apply.

7. Contact Information

We retain client records, including medical history and photos, as required by applicable Canadian and Ontario healthcare regulations and professional standards (typically 10-16 years for adult records), after which they are securely deleted or anonymized.

8. Contact Information

If you have any questions or concerns about this privacy policy or how your information is handled, please contact: